ACHIEVE YOUR FITNESS GOALS WITH PHENOM X ORCA
Welcome to PhenomXOrca, your trusted partner in online fitness coaching. Our personalized programs and expert coaching will help you unlock your full potential and reach your fitness goals. Whether you are a beginner or a seasoned athlete, we are here to support you at every step of your fitness journey.
ABOUT PHENOMXORCA
At Phenom x Orca, we’re more than just an online fitness coaching company — we’re a high-performance ecosystem built for lifestyle athletes and competitive bodybuilders who demand excellence.
Our well-rounded approach is rooted in one key principle: every detail matters.
From personalized training programs to tailored meal plans, we design every aspect of your fitness journey around your unique goals, lifestyle, and physiology.
But we don’t stop at the surface. We prioritize internal and mental health, track your body’s response to every phase of the plan, and continuously adjust to ensure sustainable progress.
Whether you’re stepping on stage or simply striving for your strongest, healthiest self — we’re here to help you dominate with precision.
Optimize health. Achieve results. Build the body you were meant for.
CLIENT SUCCESS
FULFILLMENT POLICY
At Phenom x Orca, we are committed to delivering a seamless and personalized coaching experience. Please read our fulfillment policy to understand how services are processed and delivered.
1. Service Delivery
An initial video call consult is required to sign up for coaching. All of our services—including training programs and meal plans—are delivered digitally through our coaching platform app, Kahunas
-
Initial Setup: Once your purchase is confirmed, you’ll receive a welcome message within 24–48 business hours with onboarding instructions and a client intake form.
-
Customized Plans: After we receive your completed intake form and any necessary information (e.g., photos, food preferences, medical history), your custom plan will be delivered within 3-4 business days.
-
Ongoing Coaching: Weekly check-ins, program updates, and consultations will be delivered as outlined in your specific coaching package.
2. Coaching Duration
The start date of your coaching program begins once your initial plan is delivered, not upon the date of purchase.
-
If you delay submitting your intake form, your start date will be postponed until all required information is received.
3. Communication
All communication is conducted via Whatsapp or Kahunas. Response times are typically within 24–48 hours.
4. Missed Check-Ins / Inactivity
We highly encourage active participation. If you miss check-ins without communication for more than 14 days, coaching services may be paused without refund. Reinstatement is subject to coach availability.
5. Refunds & Cancellations
Due to the personalized nature of our services:
-
All sales are final.
-
No refunds will be issued once plans or services have been delivered.
-
Subscriptions (if applicable) can be canceled at any time before the next billing cycle.
For questions or concerns related to your order or coaching program, please contact us at: